Privacy Policy
Last Updated: November 9, 2024
Introduction
Welcome to East Toronto Psychotherapy (easttorontopsychotherapy.com). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.
Information We Collect
Information You Provide
When using our website, you may provide us with:
Name and contact information through our contact forms
Email address for communications
Information shared in consultation requests
Messages sent through our contact forms
Appointment preferences and availability
Information Automatically Collected
Our website automatically collects:
IP address
Browser type
Device information
Pages viewed
Time spent on pages
Referral sources
Access dates and times
How We Use Your Information
We use the collected information to:
Respond to your inquiries
Process consultation requests
Provide requested information about our services
Improve our website functionality
Ensure website security
Analyze website usage patterns
Communicate about our services
Security of Your Information
We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no method of internet transmission is 100% secure.
Contact Forms and Client Communications
Important notes about our contact forms:
Forms are for general inquiries only
Do not include sensitive personal health information
Email communication is not secure
Confidential information should only be shared in session
Third-Party Services
Our website may use:
Google Analytics for website analytics
Squarespace for website hosting
Professional email services
Secure form processing
Each third-party service has its own privacy policy and data collection practices.
Cookie Policy
Our website uses cookies to:
Improve website functionality
Analyze website traffic
Enhance user experience
Remember user preferences
You can control cookie settings through your browser preferences.
Professional Confidentiality
Please note that this privacy policy applies to website usage only. Clinical services and therapeutic relationships are governed by:
College of Registered Psychotherapists of Ontario (CRPO) standards
Personal Health Information Protection Act (PHIPA)
Professional confidentiality requirements
Your Privacy Rights
You have the right to:
Access your personal information
Request corrections to your information
Ask questions about our privacy practices
Withdraw consent for communications
Request deletion of your information (where applicable)
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect information from children under 16 without parental consent.
Changes to Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.
Contact Information
For privacy-related questions or concerns, contact us at:
East Toronto Psychotherapy
contact@easttorontopsychotherapy.com
Jurisdiction
This policy is governed by Ontario and Canadian law, including:
Personal Health Information Protection Act (PHIPA)
Personal Information Protection and Electronic Documents Act (PIPEDA)
Professional regulatory requirements
Emergency Services
This website does not provide emergency services. In case of emergency:
Call 911
Visit your nearest emergency department
Contact local crisis services